Your Trusted
Claims Liaison

Meet Shannon Kimble, your dedicated Claims Liaison extraordinaire! With expertise and a friendly approach, she’ll guide you through the claims process, making it smooth and stress-free.

Insurance claims have never been this easy.

Claims Numbers

Call your insurance company direct after‑hours.

April Insurance 1-855-745-1010
Aviva Insurance 1-866-692-8482
CAA Insurance 1-800-387-2656
CHUBB Insurance 1-800-532-4822
Coachman Insurance 1-800-774-4797
Coast Underwriters 1.866.365.2802
The Commonwell Mutual 1-855-436-5883
Echelon Insurance 1-866-252-2854
Economical / Definity 1-800-607-2424
Gore Mutual 1-800-265-8600
Hagerty Insurance 1-866-692-8482
HTM Insurance 1-866-600-0784
Intact Insurance 1-866-464-2424
Jevco Insurance 1-866-864-1112
Peel Mutual 1-800-268-3069
Pembridge Insurance 1-800-387-0462
Portage Mutual 1-800-565-1000
Premier Marine 1-866-587-3207
SGI Insurance 1-844-855-2744
Wawanesa Insurance 1-844-929-2637

Tmax Tmill

5-Star Google Review

We had a home break-in recently and PetleyHare were beyond wonderful to deal with. They got us in touch with our insurance company and reached out to us every day to see how we were doing. They were empathetic, helpful and kind — making a very stressful situation much easier to deal with. Highly recommended.

What To Expect

Auto Claim

When Filing an Auto Claim

Once we notify your insurance company of your loss, you should hear from an adjuster shortly after.

Your insurance company may use preferred shops that guarantee their work. You do have the option of using a shop of your choice, however, if, at a later date, there is a problem with the work that was done, your insurance company will not necessarily pay any additional costs for repairs that may occur.

In the event there are injuries associated with your automobile loss, you will be assigned two different claims adjusters. One adjuster will be for the damages to your vehicle, the other will be an Accident Benefits adjuster for your injuries. Please keep in mind, if you have health benefits, those benefits will be used first before your automobile accident benefits come into play.

If damage to your vehicle is substantial, it is possible that your insurance company will deem your vehicle to be a total loss. To ensure you are prepared for this, we suggest you do some research for an appropriate settlement offer. You can do this by looking at sites such as AutoTrader and Kijiji. You may also want to start looking into other vehicles to purchase.

It is important for you to be aware that once a settlement offer for your vehicle has been accepted, your rental vehicle typically needs to be returned within 1-2 days.

Property Claim

When Filing a Property Claim

While your insurance company is eager to settle your property loss, these claims take time. They can take two–three months to complete.

If your property has been damaged due to flooding, affected areas such as flooring and drywall may be ripped out, a contractor will set up drying fans to prevent mould.

Keep a record of any time spent preventing the damage from worsening and any supplies purchased to assist in the claim settlement.

If you must stay outside of your home due to the damage, please keep all your receipts as you may be entitled to reimbursement.

Keep track of any of your belongings that are damaged. You may be asked to fill out additional forms with this information as a part of the process.

A restoration company will provide your insurance company with a quote for damages, at which time your insurance company may choose to obtain a second quote. You can also use a contractor of your choice subject to a reasonable cost for the work.