Compensation Disclosure

Did you know that insurance companies compensate us for the policies we provide? As your trusted insurance broker, we believe in transparency and want you to know how this works. When you purchase a policy through PetleyHare, the insurance company compensates us with a commission or fee for the services we provide in arranging and servicing your policy. This does not affect your premium or the quality of service you receive.

For more details on compensation disclosure and what to expect when working with PetleyHare Insurance Brokers, download our Disclosure Letter.

Code of Conduct

You have rights when working with an insurance broker. The Registered Insurance Brokers Association (RIBO) and the Canadian Insurance Services Regulatory Organizations (CISRO) have recently issued communications to assist insurance consumers concerning their rights in the insurance process. 

The RIBO Conduct Sheet outlines the standards of professional conduct and facts about registered insurance brokers' obligations in the insurance process. The CISRO has also outlined principles of conduct for insurance intermediaries conducting business in Canada.

At PetleyHare, we take pride in exceeding the standards of conduct in delivering our service to our clients. We will continue to keep you up-to-date and informed as part of our service commitment to you.

Please download and review these documents at your convenience, and don’t hesitate to contact your PetleyHare insurance broker if you have any questions.