Code of Conduct
You have rights when working with an insurance broker. The Registered Insurance Brokers Association (RIBO) and the Canadian Insurance Services Regulatory Organizations (CISRO) have recently issued communications to assist insurance consumers concerning their rights in the insurance process.
The RIBO Conduct Sheet outlines the standards of professional conduct and facts about registered insurance brokers' obligations in the insurance process. The CISRO has also outlined principles of conduct for insurance intermediaries conducting business in Canada.
At PetleyHare, we take pride in exceeding the standards of conduct in delivering our service to our clients. We will continue to keep you up-to-date and informed as part of our service commitment to you.
Please download and review these documents at your convenience, and don’t hesitate to contact your PetleyHare insurance broker if you have any questions.